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17

Returns Policy

# Returns Policy

  1. If your product is defective / damaged or incorrect/incomplete at the time of delivery, please send message in respective query section. Your product may be eligible for refund or replacement depending on the product category and condition.
  2. For device related issues after usage we will refer you to the brand warranty center (if applicable).

# Valid reasons to return an item

  1. Delivered Product is damaged (physically destroyed or broken) / defective on arrival
  2. Delivered Product is incorrect (presentation different from website) / incomplete (missing parts)
  3. Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible for selected products only

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